Frequently Asked Questions
Practical answers about our courses, expectations, and how we keep the learning environment grounded and ethical.
Do you guarantee financial results?
No. We do not guarantee outcomes. Our courses teach decision processes and habits informed by behavioral research. Money decisions remain personal and context-dependent.
Who are these courses for?
Financial coaches, advisors, therapists working within scope, and self-directed learners who prefer reflective, journal-first instruction.
How are courses structured?
Each course combines short lessons, evidence notes, worksheets, and micro-experiments. You will alternate between reflection and action to build durable habits.
Do you offer certificates?
Yes. Upon completing all lessons and reflections, you can download a certificate of completion. Certificates acknowledge learning time but are not professional licenses.
What is your refund policy?
If a course is not a good fit, contact us within 14 days of purchase and before completing 25% of the curriculum. We will review and do our best to help or arrange a refund according to our terms.
How do you evaluate research?
We link primary sources when possible, note effect sizes and limitations, and avoid overstating findings. Where evidence is emerging, we label it clearly as exploratory.
Is the platform accessible?
We design for readability, keyboard navigation, and high contrast. If you encounter issues, write us and we will adapt materials where feasible.
Can teams enroll together?
Yes. We offer group access and facilitator guides for internal workshops. Contact us to outline goals and size for a tailored plan.
How long do I keep access?
Courses include at least 12 months of access. We aim for longevity and update content as the research landscape evolves.